Privacy Policy

Contact Information: When you reach out to us, we collect your name, email address, and any information you provide in your inquiry to deliver our AI software development services.

AI Chatbot Interactions: Our AI chatbot collects conversation data including your messages, business inquiries, contact information you provide, and technical metadata to provide intelligent responses and qualify sales leads. This data is processed using Cloudflare Workers AI and stored securely for business development purposes.

Website Analytics: We use Google Analytics and other standard web analytics to understand how visitors interact with our site, helping us improve our services and user experience.

Business Information: For client projects, we may collect business-related information necessary to develop custom AI solutions for your specific needs.

We use collected information to:

• Respond to your inquiries and provide requested information about our AI software services
• Power our AI chatbot to provide intelligent, contextual responses about our services and capabilities
• Qualify and route sales leads to our business development team (andrea@autimind.com)
• Develop and deliver custom AI solutions tailored to your business requirements
• Improve our website, services, AI chatbot responses, and customer experience
• Communicate updates about our AI software products and services that may benefit your business
• Comply with legal obligations and protect our legitimate business interests

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission and storage
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates
• Secure development practices in all our AI software solutions

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our rights and legitimate business interests
• In connection with a business transfer, merger, or acquisition (with continued privacy protection)

AI Processing: Our chatbot uses Cloudflare Workers AI to process your messages and provide intelligent responses. Conversation data is temporarily processed to understand your business needs and provide relevant information about our AI development services.

Lead Qualification: The AI system scores conversations based on business intent and automatically routes qualified leads to our sales team. This helps us provide faster, more relevant responses to your business inquiries.

Data Storage: Chatbot conversations are stored securely in our CRM system (Breakcold) for follow-up purposes and to maintain conversation context. You can request deletion of your conversation data at any time.

No Training on Your Data: Your conversation data is not used to train AI models or shared with third-party AI providers beyond the processing necessary to respond to your inquiries.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. This includes:

• Essential Cookies: Required for basic site functionality and AI chatbot operation
• Analytics Cookies: Google Analytics to understand site usage and improve user experience
• Performance Cookies: Help us optimize site performance and chatbot response times

By continuing to use our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

We retain your information only as long as necessary to provide our services, comply with legal obligations, and maintain our legitimate business interests. Client project data is retained according to our service agreements and applicable regulations.

Subject to applicable law, you may have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and business requirements)
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@autimind.com.

As a US-based company, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

While we implement reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and shall not be liable for unauthorized access to or use of your information beyond our reasonable control.